Intent Classifier
Assigns identifiable intent to a defined category.
SPECIALISED BUSINESS AI
The right AI agent for the right next step.
BLUETRIX provides specialised AI agents for clearly defined tasks. They work with the relevant interaction context and support people, bots and automations exactly where intelligence is needed.
Specialised AI
No universal AI for every task.
Reliable support starts with a clear task. Context, goal, role, data sources, permissions and the expected outcome determine what an agent may know and do within defined boundaries.
Agent library
Clearly defined agents for specific tasks.
Lead Qualifier
Supports qualification using approved criteria.
Conversation Summarizer
Summarises a conversation history for further processing.
Follow-up Writer
Creates a draft context-aware follow-up message.
Meeting Booker
Supports scheduling within defined availability.
Objection Handler
Suggests suitable responses using approved information.
Sentiment Analyzer
Assigns language signals to a traceable sentiment tendency.
Enrichment Agent
Adds information from defined and approved data sources.
Reply Generator
Creates a draft reply in the context of the interaction.
Agent in the flow
From agent to connected process.
- 01Capture the interaction
- 02Identify intent or urgency
- 03Consider business context
- 04Produce an assessment or recommendation
- 05A person or authorised automation acts
- 06Document the outcome
Configure agents
Configure tasks, context and use within defined controls.
- task and description
- model
- prompt and output structure
- approved data sources
- available tools
- version
- use in flows
- cost and usage parameters
Governance
Control and transparency.
Agents receive access only to approved data sources, tools and actions. A recommendation does not create authorisation.
- AI-generated content
- identified signals
- recommendations
- rule-based actions
- authorised decisions
- human approvals
Use cases
AI support for different teams.
Marketing
Supports research, segmentation and preparation of context-aware communication.
Sales
Supports qualification, summaries, follow-ups and scheduling.
Service
Supports request classification, draft responses and controlled handovers.
Management
Makes the use, cost and impact of defined agents traceable.
Give every AI a clear task and reliable context.
Explore specialised agents that integrate into your business processes within defined controls.