Inbox
Bring interactions from connected channels into one central place.
THE BUSINESS INTERACTION PLATFORM
Every Interaction Creates Opportunity.
BLUETRIX connects communication, data, artificial intelligence and automation in one central Business Interaction Platform – turning every interaction into a measurable next step.
The challenge
Business interactions are fragmented across systems.
Communication, contact data, tasks and analytics often live in separate tools. Context gets lost, handovers slow down and the next meaningful step remains unclear.
BLUETRIX brings these interactions together in one shared working context.
Interaction First
Not another CRM.
BLUETRIX starts with the interaction, not the record: who is communicating with whom, through which channel, in what context – and what next step follows?
Contacts, relationships and outcomes come together where business actually happens.
Built around your business
A company profile that understands the starting point.
Website analysis, goals and selected channels provide the foundation for setting up the platform.
- 01Analyse the website
Capture existing content and the business profile.
- 02Define goals
Specify which next steps the platform should support.
- 03Connect channels
Select the relevant touchpoints for interactions.
Central wizard system
From configuration to a connected workflow.
The central wizard guides the setup process. It brings profiles, goals, channels and workflows into one shared context, step by step.
1Profile
2Goal
3Channels
4Workflow
One platform
Every area works with the same interaction context.
Pipeline
Structure next steps and business progress.
Bots
Support recurring conversations.
Campaigns
Coordinate interactions across selected channels.
Automations
Connect defined workflows through rules.
Forms
Capture information in a structured way and move it forward.
Playbooks
Make proven approaches available within the workflow.
AI agents
Integrate artificial intelligence into defined interactions.
Form Creator
One continuous process from content to analysis.
Forms connect design, integration and downstream workflows without leaving the interaction context.
- 01Content
- 02CSS Creator
- 03Workflow
- 04Embed & Code
- 05Live analytics
Interaction Timeline
One shared history instead of isolated snapshots.
The Interaction Timeline shows interactions in sequence and keeps their context together for the next step.
- 09:12Touchpoint
A new interaction begins.
- 09:14Context
Information is added to the interaction history.
- 09:18Next step
The workflow moves forward with full traceability.
AI agents
Artificial intelligence within the interaction context.
AI agents are integrated into defined workflows. They work with the available context and support the next step within the platform.
Connect channels
Digital and physical channels form one interaction space.
BLUETRIX includes digital touchpoints as well as printed materials with QR or NFC.
- Chat
- Forms
- Bots
- QR
- NFC
Business value
More context. Clearer workflows. Measurable next steps.
See the connections
View interactions, relationships and relevant information together.
Simplify handovers
Keep the current context available across teams and channels.
Track progress
Make next steps and interaction histories visible in a structured way.
BLUETRIX
Turn every interaction into an opportunity.
Explore the Business Interaction Platform.
Explore the platform