Purpose
Defined purpose and limited task scope.
BLUETRIX Trust
Responsibility before autonomy.
Controlled AI use starts with a defined purpose, clear authority, documented context and human oversight appropriate to risk.
Before the model call
Governance starts before the first model call.
- What task does the agent perform?
- In which process is it used?
- Which data may it use?
- Which model is used?
- What output should be produced?
- May it recommend or act?
- When is human review required?
- How is its use documented?
- How are errors detected and corrected?
Governance layers
Six layers of controlled business AI.
Data
Explicitly approved data sources and context boundaries.
Model
Traceable model, provider, version and configuration.
Output
Defined output structure, quality requirements and boundaries.
Authority
Classification as information, signal, content, recommendation or authorised action.
Oversight
Human review and escalation according to risk and impact.
Decision Model
Generation does not create business truth.
- 1Observed facts
- 2Derived signals
- 3AI-generated content
- 4AI recommendations
- 5Rule-based checks
- 6Authorised automations
- 7Binding decisions
Specialised agents
Specialised rather than unrestricted agents.
- Detect intent
- Evaluate a lead
- Summarise a conversation
- Prepare follow-up
- Coordinate an appointment
- Analyse an objection
- Detect sentiment and urgency
- Enrich approved information
AI transparency
Information only where actually available.
- Agent ID and name
- Purpose and category
- Model and version
- Instruction version
- Data sources and tools
- Areas of use
- Usage, latency and cost
- Limitations and approval
- Last change
Human Oversight
Control appropriate to risk and impact.
Review before use
The result is reviewed before use.
Approval before action
A follow-up action requires approval.
Exception handling
Unclear or high-risk cases are handed over.
Continuous monitoring
Quality, errors, costs and effects are monitored.
Transparency towards people
Label AI interaction clearly.
The specific obligation depends on the use case and legal role.
Official EU guidelinesEU AI Act- Identification of an AI agent
- Notice of AI-assisted content
- Visible handover to people
- Explanation of the purpose
- Contact or complaint option
- Identification of generated content where required
Risk & evaluation
The higher the risk, the stronger the control and documentation.
- Effects on people
- Sensitivity of data
- Degree of automation and reversibility
- Financial or legal consequences
- Discrimination risks
- Human correction
- Business accuracy and relevance
- Correction effort, latency and cost
AI incident process
Contain, correct and document problems.
- 1Detect output
- 2Identify agent and model state
- 3Review context and sources
- 4Limit effects
- 5Correct the result
- 6Adjust configuration
- 7Retest
- 8Document the change
BLUETRIX provides technical and organisational mechanisms for controlled AI use. The legal permissibility and appropriate configuration of a specific application depend on its purpose, risk, data context and responsibility model.
Use AI where purpose, control and responsibility are clear.
Learn more about agent roles, decision boundaries and human oversight.